Warranty Policy

At Best Cricket Store, we take pride in the quality of all our products. If your purchase exhibits any material or craftsmanship defects, we are committed to addressing the issue and getting you back into the game.

Cricket Bat Warranty

• We cover bat blades and handles for damage incurred during normal use, up to 3 months from the date of purchase.
• This warranty does not apply to damage from ‘hard center’ or ‘concrete’ cricket balls, or substantial use with bowling machines.
• If a bat is damaged through no fault of yours, we will repair or replace it after our assessment — the decision is at our discretion.
• The bat warranty applies only to English Willow bats. It does not cover Kashmir Willow, scoop bats, poplar willow, or fiber materials.

What’s Not Covered

• Excessive use with bowling machines
• Moisture damage in the toe/blade
• Mis-hitting and mistiming shots
• Dry/heat damage
• Insufficient preparation (oiling/knocking-in)
• Use of cheap, hard balls
• Severe edging or severe wear and tear

Conditions That Void the Warranty

1. Excessive bowling machine use — heavy machine use damages bats and handles and voids the warranty.
2. Water damage — e.g. swelling of the toe from insufficient oiling.
3. Mistimed shots — repeated misuse such as leading edges or jamming down on a yorker.
4. Extreme heat/dry damage — e.g. leaving the bat in high-temperature environments.
5. Severe wear and tear from extensive use.

Equipment Warranty

All protective equipment — pads, gloves, thigh guards, bags, and more — carries a 14-day limited warranty. We will promptly replace faulty items provided you have proof of purchase and the equipment has been properly maintained. This covers damage that hinders proper functionality, not normal wear and tear or cosmetic damage. If a warranty replacement is needed, the customer covers the shipping charges.