At Best Cricket Store, we take pride in the quality of all our products. If your purchase from Best Cricket Store exhibits any material or craftsmanship defects, we are committed to addressing the issue and ensuring you’re ready to get back into the game.

Cricket Bat Warranty 

  • Best Cricket Store offers a warranty covering fair wear and tear on bat blades and handles for damages incurred during normal use.
  • The Warranty is covered up to 3 months from the date of purchase
  • This warranty does not apply to damage resulting from the use of ‘hard center’ or ‘concrete’ cricket balls, or substantial use with bowling machines.
  • In cases where a bat is damaged but believed not to be due to customer fault, we will either repair or replace it after an assessment by Best Cricket Store.
  • The decision to repair or replace will be at our discretion.

Causes of Damage Not Covered by Warranty:

  • Excessive use with bowling machines
  • Moisture damage in the toe/blade
  • Mis-hitting and mistiming shots
  • Dry/heat damage
  • Insufficient preparation
  • Use of cheap and hard balls
  • Severe edging
  • Severe wear and tear

Conditions of Warranty:

Slight damage such as face cracks or slight dents on bats is considered normal, as English Willow is naturally soft. However, this damage can be minimized with proper preparation, usage, and maintenance.

The warranty will be void if any of the following conditions are breached:

  1. Excessive bowling machine use: These machines can cause significant damage to bats and handles, and heavy usage will void the warranty.
  2. Water damage: Swelling of the bat’s toe due to insufficient oiling can lead to further damage, and water damage can void the warranty.
  3. Mistimed shots: Repeated misuse, such as leading edges or jamming down on a ‘yorker,’ can cause damage to the bat, and this is not covered by the warranty.
  4. Extreme heat/dry damage: Leaving the bat in high-temperature environments can dry it out and make it prone to cracks, which are not covered by the warranty.
  5. Severe wear and tear: Equipment that is worn out due to extensive use is not covered.

Please provide a proof of purchase when making a warranty claim.

Equipment Warranty

All protective equipment from Best Cricket Store (pads, gloves, thigh guards, bags, etc.) includes a 14 days fair wear and tear warranty. We will honor faults with full credit or replacement when proof of purchase is provided, as long as the equipment has been well maintained.

It is important to note that cricket equipment may naturally show wear and tear over time due to the nature of the game. The warranty covers damage that prevents the equipment from functioning properly, not normal wear and tear or aesthetic damage.

Please present a proof of purchase when making a warranty claim.